Root cause analysis

Sign company Xmo Strata is
adopting a sophisticated approach
to root cause analysis as the next
stage in its health and safety
strategy.

The company, which carries out
UK-wide sign installation and
maintenance, has a strong
reputation for health and safety
and is now focused on training
staff to get to the root of problems
in a systematic, logical way – and
to follow-through with clear
policies designed to prevent a
repeat.

Managing director Steve Martin
and operations director Kate
Parmentier attended an intensive
two-day course on root cause
analysis – run by TapRooT, a US
company which has developed a
specific approach to the subject.