Radio wins at racecourse

Posted on Friday 1 January 2010

Royal Windsor Racecourse had a communication issue. With a mix of legacy radios that suffered from short battery time, connectivity issues, difficulty of use and compatibility problems, the racecourse team was unable to coordinate a number of functions required to deliver excellent customer service and maintain its high standards

The decision was made to work with WalltoWall, an authorised Hytera dealer. The radio chosen was the PD705LT portable DMR with MCA08 MCU multi-unit, rapid-rate chargers.

A fleet of portables would manage communications across the whole of the Royal Windsor Racecourse site for the core time, and additional Hytera hire units could be brought in for major events when staff levels would rise. It was critical that the handsets were operating both indoor and outdoor, across the various business functions. Key members of the management and health & safety team also use channel scan to monitor messages across all of the work groups.

Staff would often be climbing in and out of cellars, up into canopies and ducts, where radio is an essential tool that needs to withstand knocks and drops. The PD705LT is extremely rugged, meaning it can go wherever employees need to go. Users can also be trained on basic functionality in ten seconds.

Finally, the PD705 ensures that staff stay connected and can communicate before, during and after the event on a single battery cycle.

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