Full day course – BEST SELLER

This course is designed to raise awareness of risks staff may face while lone working and give them the tools they need to minimize these risks. By the end of the course delegates will have a greater understanding of potential risks and feel more confident in managing their personal safety and conflict situations.

All our courses are tailored to your organisation. Our trainers use their wealth of knowledge and experience to ensure that the content is fully relevant and relatable to your work.

Topics we can cover include:

Lone working: what is it and what is the law relating to lone working

Risk Assessment: identifying and mitigating risks related to all aspects of work

Tracing systems: Ensuring staff are traceable in case of an emergency

Home visits: best practice for staying safe while conducting a home visit

Travelling safely tips for safety on various methods of transport

Conflict management

Setting Boundaries around aggression

Understanding the causes of aggression

Recognising the early warning signs of aggression

De-escalation and Defusion techniques

Post incident support and reporting incidents

Courses are delivered to up to 16 delegates in house and all training materials are included in the price.