Reliance High- Tech retains NHS framework

Reliance High-Tech has
retained its Framework
Agreement with the NHS to
protect staff across the UK
with its lone worker
protection solution, Reliance
Protect. Since the award of the
original contract in 2009, over
40,000 NHS staff that work
alone have signed up to the
service providing them with
immediate back up and
support in the event they
experience a verbal or
physical threat at work.

The new framework offers
a range of the latest lone
worker devices that link to the
dedicated and BS 5979
Category II approved Reliance
Monitoring Centre using
GSM, SMS and GPS
technology.

When activated, trained
Reliance Protect operators
listen to and capture
everything that takes place
during an incident, and
respond appropriately —
including calling out the
emergency services, alerting
colleagues/supervisors and
archiving recordings as
evidence for any legal action.

For a fixed monthly allinclusive
fee, the solution
comprises a device or
smartphone application, 24/7
manned monitoring and help
desk, face-to-face training at
customer sites, all airtime and
comprehensive customer
management support and
reporting.

Dan Thomas, sales and
marketing director, Reliance
High-Tech, commented:
“We’ve responded to NHS
staff and management as well
as other public sector users
including probation, housing
associations and local
authorities to offer a wider
range of devices suitable for a
variety of working practices
and environments.”