Workforce monitoring

Posted on Friday 1 January 2010

To benefit from increased remote worker safety and more accurate information for payroll and back-office administration, facilities management and specialist commercial cleaning companies are increasingly adopting Ezitracker’s mobile-based electronic workforce monitoring (EWM) solution for their field-based staff.

At the core of Ezitracker’s EWM system is verification of the worker’s attendance (including time and duration) so that there is proof of a visit – for example, actual evidence of time spent at a client’s premises (providing contracted services such as cleaning).

Historically, this was predominantly achieved using landline telephone numbers. Due to the increasing prevalence of mobile devices, the logical progression for Ezitracker was to develop the system to work with smartphones, overcoming the need to have a landline present.

Using the mobile-based EWM solution, staff can also view real-time changes and updates to their daily work plan and schedule, send back detailed visit reports to supervisors and receive messages from office-based staff. Information is captured and shared in real-time, which can include instant ‘no-go’ safeguarding alerts to staff.  This helps clients to meet their duty of care obligations for lone-working staff.

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